🔐 Privacy Policy
Loencer (“we”, “our”, “us”) operates the Loencer platform, an AI-powered career discovery, assessment, and recruitment service. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, applications, and services.
We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR and EU GDPR.
This Privacy Policy explains how we handle your personal data across the Loencer platform. If you do not agree with this policy, please do not use our services.
2.1 Information You Provide
- Name, email address, and account details
- Education history, work experience, skills, and interests
- Assessment responses and quiz answers
- Uploaded documents (e.g. CVs/resumes)
- Communications with us (support messages, feedback)
2.2 Automatically Collected Information
- IP address and device information
- Browser type and usage data
- Pages visited and interaction data
- Cookies and similar technologies
2.3 AI-Generated Data
We generate derived insights such as career recommendations, skill analysis and scores, interview feedback, and matching outputs. These insights are based solely on the data you provide and your interactions with the platform.
We use your information to:
- Provide and operate the Loencer platform
- Generate personalised career insights and AI outputs
- Improve our services, models, and user experience
- Communicate with you about your account
- Ensure security and prevent abuse
- Comply with legal obligations
We process your data under the following legal bases:
- Contractual necessity – to deliver the service you signed up for
- Consent – where you explicitly agree (e.g. marketing emails)
- Legitimate interests – improving and securing our platform
- Legal obligations – where required by law
We do not sell your personal data.
We may share data with:
- Trusted service providers (hosting, analytics, email delivery, AI processing)
- Recruiters or organisations only if you explicitly choose to share your profile or reports
- Legal authorities if required by law
All third parties are required to handle your data securely and lawfully.
Loencer uses AI systems to:
- Analyse user inputs
- Generate career insights and interview simulations
- Match users with opportunities
These systems do not make legally binding decisions about you. You remain in control of how your data is used and shared.
We retain your data only as long as necessary:
- While your account is active
- To comply with legal requirements
- For legitimate business purposes
You may delete your account at any time.
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us at: support@loencer.com
We use cookies to:
- Keep you signed in
- Understand how users interact with the platform
- Improve performance and usability
You can control cookies via your browser settings.
We implement industry-standard security measures including:
- Encryption in transit
- Access controls
- Secure infrastructure
No system is 100% secure, but we take reasonable steps to protect your data.
Loencer is not intended for children under 16 without parental consent.
We may update this Privacy Policy from time to time. Material changes will be communicated clearly.
If you have questions about this policy:
📧 support@loencer.com
Your data may be processed in countries outside the UK/EEA if we use trusted service providers located there. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your data.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.
If you have concerns about how we handle your data, please contact us first and we’ll try to resolve it promptly.
You may also have the right to lodge a complaint with your local supervisory authority (for example, the UK Information Commissioner’s Office (ICO)).
© 2026 Loencer. All rights reserved.